Reel Return Program

Return Used Reels and Receive Credit While Supporting Responsible Reuse

Terra Star’s Reel Return Program

Program Overview

Terra Star’s Reel Return Program allows customers to return reels in reusable condition and receive payment per component. This program supports efficient reuse, reduces waste, and helps maintain reliable reel availability for future projects.

Reels may be returned fully assembled or disassembled, provided they meet our reuse criteria.

See full reuse criteria below. 

Rogersville, MO

Return Location

Reels should be returned to:
Terra Star, LLC
743 Redbud Road
Rogersville, Missouri

Returnable components

Eligibility Requirements

Returned reels must be in reasonable condition for reuse and meet Terra Star’s reel management criteria.

 

Returnable Components:

  • Ready for use

  • Require only minor repair

  • Assembled or disassembled
  • Unaltered from original design

 

Non-Returnable Components:

  • Require major / structural repair

  • Reels that cannot be repaired
  • Do not otherwise meet our team’s reuse standards

 

Non-returnable components must be picked up within 72 hours or they will be scrapped. The Terra Star team reserves the right to make final decisions about which reels are returnable. 

Reel Component Payments​

Terra Star Offers Cash for Eligible Reel Components Returned in Acceptable Condition​

Terra Star ReEl Return

Return Process

Step 1: Return Reels

 

Return reels to our facility:
Terra Star, LLC
743 Redbud Road
Rogersville, Missouri.

Step 2: Inspection & Grading

 

The shipping department will inspect and grade components using an inspection sheet.

Step 3: Purchase Order Issued

 

The inspection sheet will then be submitted to the Purchasing Department, and a purchase order will be generated.

Step 4: Payment Issued

 

An invoice will be created, and payment will be issued by check, typically within two weeks.

Terra Star is more than a manufacturer. We are a family-oriented company built on integrity, hard work, and long-term relationships. By combining modern manufacturing technology with old-school values, we deliver American-manufactured HDPE conduit solutions trusted across the country.

Get In Touch

743 Redbud Street, Rogersville, MO 65742

Terra Star is more than a manufacturer. We are a family-oriented company built on integrity, hard work, and long-term relationships. By combining modern manufacturing technology with old-school values, we deliver American-manufactured HDPE conduit solutions trusted across the country.

Terra Star is more than a manufacturer. We are a family-oriented company built on integrity, hard work, and long-term relationships. By combining modern manufacturing technology with old-school values, we deliver American-manufactured HDPE conduit solutions trusted across the country.